Join us in Marseille for 2 days fulls of talks and workshops

Your ticket includes 2 half-day workshops

The workshops will take place in-person in Marseille on Friday 30th of september and Saturday 1st of October limited to 20 participants.

Day 01 - 30th of September 2022

Systemic Design

13:30-17:30

As the 21st century becomes ever more complicated, organisations are facing new and complex challenges, including new constraints regarding environmental impact, carbon footprint, inclusion and social justice. Designers cannot stay away from these trends. While working on projects building the future, they need to handle complexity in order to be an agent of change. That’s where systemic design tools can help. Participants in this workshop will gain literacy in systemic design principles and get introduced to the systemic design toolkit (https://www.systemicdesigntoolkit.org/). This toolkit acts on a strategic level, supporting people in the analysis of a problematic situation, the co-creation of multiple design “interventions” and fostering the transition towards an ideal future. In the workshop, participants will learn how to use some essential systemic design tools starting from a case: they will extract causal loops from scenarios and stories about the case subject, they will then define the value proposition and end by identifying leverage points that will help draw up an intervention plan to change the system for the better.

Koen Peters

IA at Namahn

Sylvie Daumal

Low carbon systemic designer

What Could Go Wrong?

13:30-17:30
Design isn’t done until you consider the unintended harm you could do. But how? Without proper techniques and skills, your natural blindspots will hamper your efforts. In What Could Go Wrong?, you’ll practice and learn a range of creative, eye-opening ways to anticipate the ethical impacts of your work.

You’re confident your design solves the user’s problems in an elegant, appealing way, but you know the job’s not done yet. Before you launch, you need to consider the unintended harm your work might do. This isn’t just the right thing to do: it might also help avoid serious repercussions later on.

Perhaps, like some of tech’s biggest names, you’re now trying a Red Team model, examining how your new product, service, or feature could be misused and abused. But without proper skills and techniques, your team’s natural blindspots will mean you overlook impacts on diverse users and complex systems. What you need is a robust, defensible process for foreseeing ethical risks in design work.

In What Could Go Wrong?, you’ll practice and learn a variety of anticipatory ethics techniques. Drawn from the fields of practical ethics, strategic foresight, and speculative design, these tools fall into three categories:  risk mapping, anticipation from first principles, anticipation by analogy.

Profile picture of Cennydd Bowle

Cennydd Bowles

Designer and Technology Ethicist

Information Architecture and Meaning in Time/Place

13:30-17:30

A new 4 hour chronodesign workshop about temporal information architecture and creativity in three parts. There are no specialist knowledge requirements to attend. Question: how do meanings change as the things that humans create move thru time and change geographical place? We start by discussing ancient ideas of horoscopes and new ideas of autonoetic consciousness. The workshop’s main activity is building a 3D map of space/time together to explore how art and artefacts weave thru time. Question: how do individual and communal memories and histories of the past submerge and surface in the present and enable us to imagine and create diverse and divergent futures? Finally, we share ideas of hope, design fictions and creative imaginaries. Question: how we can create more by weaving the past, present and future together. This is an experiential workshop to explore how we all feel and think about time and creativity.

Alastair Somerville

Sensory Design Consultant

Extending reality: How to design for the Metaverse

13:30 - 17:30

Extended Reality (XR) promises to change or entirely replace the world around us, immersing us in a different “here and now”, be it the Metaverse, a remote location on Earth, a fictional world, or a different, augmented version of our home or of familiar places such as our workplace or our favorite supermarket. But XR “elsewheres” are unique blends of digital and physical that introduce novel challenges and opportunities for designers, and they require knowledge and skills traditionally not associated with digital design practices. When information is moved out of the 2D space of the screen and into a 3D space, what happens? Where should we start? This learn-by-doing workshop will teach attendees the basics of designing for XR environments: it first introduces the basic differences between traditional IA / UX practice and IA / UX for XR; it anchors those differences to embodiment, sense of presence, and sensory and proprioceptive ; it describes how some of the issues the Metaverse presents are old issues we have solved, contextually, in other mediums, such as film or video games; it provides an initial set of best practices that can be applied to the design of XR environments; it presents a few techniques to low-fi prototype XR solutions using pen, paper, and smartphone. Pointers and references to in-depth exploration of the XR design space will be provided during the workshop.

Andrea Resmini

Associate Professor at Halmstad University, Sweden

Day 02 - 01st of October 2022

Leading Transformation

8:30-12:30

During times of significant change, organizational challenges abound — from employee resistance, to lack of investment in training and coaching, from awkward ‘new ways of working’ implementations to lack of organization, the risk to further unsettle an already fragile environment is high. However, a thoughtful and considered approach, that includes letting go of control, opening up and creating transparency, can help us overcome challenges and embrace the opportunities inherent in a changing landscape. How can we, as leaders of a diverse and multi-disciplinary workforce, find ways to inspire and engage our teams, and focus organizations on higher performance? How do we pivot from slow-moving, top-down, “command-and-control” approaches and embrace leadership styles that are effective and human? How do we invite collaboration, autonomy and self-management to create resilience and drive business outcomes? This workshop, based on the latest research on leadership (with a sprinkling of history), will teach you how to safely and pragmatically recognize and adopt leadership behaviors that inspire hearts and minds, transform environments by focusing on people, clarity of purpose and impact, and result in adaptive and sustainable organizations.

Alberta Soranzo

Alberta Soranzo

Head of Customer Experience | Vodafone Business Group
MartinaHodgesSchell

Martina Hodges-Schell

Founder | Northshore

Increasing Impact of Insights Through Collaborative Co-Creation

08:30 - 12:30

In our experience, synthesized insights delivered with a strategic point of view are key to driving a successful user-centered design strategy, and an important mechanism for delivering product-market fit. UX research/design research is typically the function held accountable for delivering these insights. Too often, in fast-moving organizations with dedicated UX researchers, insights generation is a proprietary activity where researchers generate insights and throw them over the wall to awaiting designers and product managers. Or, researchers collaborate with other functions, but lack a common language and approach to define and generate insights. We have found that investing the time to co-create insights cross-functionally through inclusive workshops sessions with designers, engineers, product managers and others, using codified approaches and shared language, has a big payoff. Together, we can achieve actionable insights that have buy-in from teams, more efficiently and effectively than through a proprietary and linear process. In this workshop we experiment with accessible frameworks and methods for collaboratively moving from raw data to synthesized, impactful insights. This approach enables us to retain the rigor and depth that researchers bring to the table. And, it enables production of more actionable insights for stakeholders, thanks to co-ownership through collaborative generation.

Katy Mogal

Katy Mogal

Head of UX Research, Connected Experiences - Google Assistant
Markos Grohmann

Markos Grohmann

UX Research & Strategy Lead Google

Cross-Functional Collaboration for Digital Teams

8:30-12:30

Organizational silos are the enemy of a fully connected digital strategy. However, when engineers, designers, information architects, and business stakeholders align and work together, amazing things happen. Every person has a role and many responsibilities in solving the complex problems of today’s information environments. Remarkable experiences take into account the end-user experience, business goals, and design team constraints. It’s not about perfecting hand-offs and deliverables, but encouraging better communication and collaborative design. Inspired by our colleague’s book Designing Connected Content, which provides a framework for planning and modeling digital products and properties, we encourage anyone involved in the creation of digital products to join us in this workshop. You’ll learn and practice advanced collaboration methods that allow each person to contribute within their area of expertise. You’ll discover a systemic approach to digital publishing operations that centers around structured content and information architecture. After attending this workshop, participants will be able to: Describe a cross-functional framework for creating a structured content system Apply knowledge learned through hands-on practice to your organization or team Integrate new skills and tools into your existing processes.

Hidde de Vries

Developer Relations at Sanity

Simeon Griggs

Solution Engineer at Sanity

Cancelled - Participatory design with neurodiverse users: a small toolbox

Due to logistical issues outside the conference's control. Please join another workshop of your choosing.

Over the years, we have become comfortable with the idea of user-centredness, where we design technology for our users. But what if we wanted to go a step further, and design technology with our users? Participatory design, as this is often known, is full of challenges. Even more so when we want to engage with populations that have been traditionally excluded from the technology-making process. In this workshop, we will introduce you to the design techniques we used during our participatory design workshops with autistic adults: evidence safaris, questionable concepts, and inspiration card workshops. We will experience these techniques together, we will discuss how to create materials to support the activities, and will share what worked well for our neurodiverse participants. Participants will get exposure to approaches and tools that are, sadly, little used in the design industry at the moment. They will get a sense of what is involved in deploying these approaches, and what is to gain from them. They will also learn about what accommodations and adaptations are needed in order to engage neurodiverse users in research activities.

Belen Barros Pena

Design Researcher at Autistic Adults Online

Join us in Marseille for 2 days fulls of talks and workshops